Last Updated January 30, 2017
1. The Information We Collect from Children, How We Use It, and How and When We Communicate With Parents
The Site is intended for users of all ages, their families, and teachers. Below we summarize collection of information from children and outline the choices parents may have with regard to their child’s account. In any instance that we collect information from a child online through the Site, we will retain that information to provide access to the Sphero Edu to the user. In the event we discover we have collected information from a child in a manner inconsistent with the requirements of the Children’s Online Privacy Protection Act’s (COPPA) requirements, we will either delete the information or seek the parent’s consent for that collection.
Children can initiate registration with our Site to view content, create programs, and engage in special features, among other activities. During the registration process, users are asked their birthdate to validate age, and users who indicate they are children will not be able to create an account on the services themselves. Child users are required to provide their first name and a parent's or instructor’s email address so the parent can create a login for those children. We ask that adults never provide any personal information of their child, including names or email addresses in the screen names. Once a parent user creates the child account, the parent can provide access to the child for the child’s use.
If you believe your child is participating in an online activity with Plox that collects their information and you or another parent have NOT received an email providing notice or seeking your consent, please contact us at [email protected] We will not use emails provided for parental consent purposes to market to the parent, unless the parent has expressly opted in to email marketing or has separately participated in an activity that allows for such email contact.
Content Generated By Users Over 12
Certain activities on our sites and applications allow users to create or manipulate content and save and upload it to the Site for public viewing. If such a user submits content to the Site, that content may include personal information, such as the user’s image, voice, or name. A user should not include personal information in content he or she uploads to the Site. Examples of created content that may be used to include personal information are programs, activities, images, videos, comments and ratings generated from the Plox platform. Uploaded content of this type will be sent to Plox administrators of the Plox platform, who have methods in place to moderate the content before it is publicly posted to help prevent personal information from being posted. Plox administrators have the right to reject any content that is inappropriate or includes personal information for any reason at the time of submission, or at any subsequent time, all in Plox’s sole discretion. After being approved by our administrators, the uploaded content of the user will then be sent to the parent account, as applicable, for their approval prior to posting.
Information Collected Automatically By Our Site
In the event Plox wishes to collect personal information from a child online that Plox will use for internal purposes, we will first seek a parent’s consent by email. In the email we will explain what information we are collecting, how we plan to use it, how the parent can provide consent, and how the parent can revoke consent. If we do not receive parental consent within a reasonable time, we will remove the parent contact information (unless the parent has separately signed up using that email address for marketing emails from us or otherwise provided us that information on another Plox site or in connection with another Plox service) and any other associated information from our active servers.
Teacher, Instructor Or Other Adult Consent In Lieu Of A Parent:
With regard to school-based activities, COPPA allows teachers and school administrators to act in the stead of parents to provide consent for the collection of personal information from children. Schools should always notify parents about these activities. For more information on parental rights with respect to a child’s educational record under the Family Educational Rights and Privacy Act (FERPA), please visit the FERPA site.
How We Use Your Child’s Information
We may use the child’s information to:
- operate and improve our Site, internal operations, and systems;
- provide the services you or your child request and services that are relevant to you;
- improve the quality of experience when you interact with our Site;
- understand you and your child’s preferences to enhance your experience and enjoyment using our Site;
- derive aggregated information about the demographics that use our Site;
- protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; and
- unless you sign up for other services separately, email communications to the email address your child provides for you are sent to provide notice of our privacy practices or to obtain your consent.
2. When Information Collected from Children Is Available to Others
In addition to those instances where a child account posts content publicly as described above, we also may share or disclose information collected from children in a limited number of instances, including the following:
- We may share information where a parent has provided the appropriate parental consent.
- We may share information with our service providers if necessary for them to perform internal operations, or business, professional, or technology support functions for us.
- We may also share information in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company.
- We may disclose personal information if permitted or required by law, for example, in response to a court order or a subpoena. To the extent permitted by applicable law, we also may disclose personal information collected from children (i) in response to a law enforcement or government agency’s request; (ii) if we believe disclosure may prevent the instigation of a crime, facilitate an investigation related to public safety, or protect the safety of a user of our sites or applications; (iii) to protect the security or integrity of our sites, applications, and other technology, as well as the technology of our service providers; or (iv) to enable us to take precautions against liability.
3. Parental Choices and Controls
At any time, an authenticated parent can ask to review information that Plox maintains about a child. At any time, parents can also change a password or screen name, user avatar image , and other profile information for a child on the Site by logging in to the Site and following the instructions in the Settings menu. An authenticated parent can also delete or deactivate the child’s account, eliminating access to the services available to Plox accounts for that child. Deactivating or deleting an account also prevents Plox from collecting or using further information from that account, and that account’s publicly posted content will be removed from the Site. If there is an issue with editing or removing child information, please contact Plox at [email protected] for assistance.
4. Changes to this Policy
We may amend this Policy at any time by posting the amended version to the Site or by providing such notice or obtaining consent to changes as may be required by applicable law.
Please contact us at the mailing address, email, or phone number below with questions about Plox’s privacy policies and collection and use practices:
Attn: Plox Legal
Level 14, 535 Mission Street, San Francisco CA 94105